Privacy Policy
Effective Date: July 18, 2026
1. Introduction
Axoro AI LLC ("Axoro AI") respects the privacy of its users and clients. This Privacy Policy describes how we collect, use, and protect your information when you interact with our services.
2. Information We Collect
We may collect the following information: name, email address, mobile phone number, business address, EIN (Employer Identification Number), account information, and usage data related to your interaction with our services.
3. Use of Information
We use your information to: provide advisory and support services via SMS, WhatsApp, and email; process service requests; send administrative communications; and comply with legal obligations.
4. Mobile and SMS Messaging
When you opt in to receive SMS messages from Axoro AI, you understand that:
- Mobile phone numbers are never shared or sold to third parties for marketing purposes.
- Messages are initiated by you contacting our designated support number.
- You may cancel at any time by replying STOP.
- You may request help by replying HELP.
- Message and data rates may apply according to your mobile carrier plan.
- Message frequency varies based on your support inquiries.
5. Third-Party Sharing
We share information only with necessary service providers (including Telnyx, Retell, Supabase, and Stripe) and when required by law.
6. Security
We use encryption in transit and at rest, and enforce access controls to protect your data. No credit card data is transmitted via SMS.
7. Your Rights
You have the right to access, correct, and request deletion of your personal data.
8. Changes to This Policy
Updates to this Privacy Policy will be published on this page.
9. Contact
Questions? Contact us at hello@axoro.ai.